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Guide

How Paysavo protects your transfer

The protections around a Paysavo transfer — before, during and after you send.

Key takeaways

  • You approve the full cost before any money moves.
  • Verification applies to eligible services, and unusual activity can be challenged.
  • Every transfer is recorded in your history with its cost and status.

Before you send

The quote shows the rate, any fee and what your recipient receives. Nothing is charged until you approve it — walking away from a quote costs nothing.

While it is processing

Transfers pass through checks appropriate to a regulated money-services business. Actions that look unlike you may be challenged with additional verification.

After it is sent

Your account history records the transfer, its cost and its status. If something looks wrong, contact support immediately — speed matters.

What protection is not

No provider can honestly promise that money sent to a scammer is recoverable. Protection means good controls plus your own caution about who you pay — see the fraud-prevention page in the Trust Centre.

At a glance

Quote

Full cost shown before you commit.

Checks

Screening appropriate to a regulated business.

Record

Status and cost in your history.

Written by

Paysavo editorial team

Content grounded in the same capability data that powers the product, per the Paysavo editorial policy.

Reviewed by

Paysavo compliance review

Reviewed for factual accuracy against Paysavo product capability before publication.

Sources

  1. Paysavo capability graph — the platform's own model of countries, currencies, corridors and methods.
  2. Paysavo public product catalogue — the business classification of live services.
  3. Paysavo editorial policy and corrections policy — see the Trust Centre.

Corrections are handled under the Paysavo corrections policy.

Questions

Can I cancel a transfer?

Before you approve the quote, there is nothing to cancel. After approval it depends on how far processing has progressed — contact support as quickly as possible.

What if I sent money to the wrong person?

Contact support immediately with the transaction reference. The sooner it is raised, the more options exist.

Is my money safe while a transfer processes?

Transfers are handled under the operational controls of a regulated money-services business — see the Trust Centre for how customer money is handled.

Open a Paysavo account

Hold multiple currencies, send and receive internationally, and pay from one account.