Layered account protection
Sign-in is protected by your password plus the additional verification steps enabled for your account.
Trust Centre
Security at Paysavo
The controls that protect your account, and the part you play in keeping it safe.
What applies to you depends on your account type, verification status and jurisdiction.
Our commitments
Encryption in transit
Traffic between your device and Paysavo is encrypted.
Least-privilege operations
Internal access to customer data is restricted, logged and reviewed.
How it works in practice
You approve before money moves
Transfers, conversions and payments show their full cost and ask for your confirmation first.
Unusual activity is challenged
Actions that look unlike you may require additional verification before they proceed.
You can reach us
If something looks wrong, contact support from the app or website straight away.
Where this information comes from
This page describes how Paysavo operates today. The entity and registration statements below are the approved wording; where a detail depends on your account, the applicable terms are shown to you in the product before you act.
Operated by Elite Integrity Investment Group Ltd.
Paysavo is registered as a Money Services Business with the Financial Transactions and Reports Analysis Centre of Canada (FINTRAC). MSB Registration No.: M23004799.
Paysavo is registered with the Bank of Canada as a Payment Service Provider under the Retail Payment Activities Act (RPAA).
Paysavo is a financial technology company, not a bank. Banking, payment, custody, or settlement services may be provided through regulated partner financial institutions where applicable.
If anything here is unclear, contact our support team and they can confirm what applies to your account.
Built for trust
Your money is held with care
Paysavo applies operational and security controls appropriate to a regulated money-services business.
You see the cost before you confirm
The rate and any fee are shown at quote time. Nothing is charged until you approve.
Verification protects your account
Identity and business verification apply to eligible services, and vary by jurisdiction.
Availability depends on your account type, verification status and jurisdiction.
Questions
How do I keep my account safe?
Use a strong, unique password, enable the additional verification offered for your account, and never share one-time codes with anyone — including anyone claiming to be Paysavo.
Will Paysavo ever ask for my password or codes?
No. Paysavo will never ask you for your password or a one-time code. Anyone who does is not Paysavo.
What should I do if I suspect a problem?
Change your password, then contact support from the app or website immediately.
Open a Paysavo account
Hold multiple currencies, send and receive internationally, and pay from one account.